Thanks for the opportunity to brag on them and to thank them.
I had a wonderful experience at Adams Jeep. I had a spur of the moment trip there to look at a Mercedes on the used car lot. I was allowed to do a longer test drive and loved the car but realized I did not want a car. I had no pressure from my sales associate Caroline or any one in the sales department. I thought about it and found my 2014 Jeep Grand Cherokee Limited on line and called to ask for a test drive. I drove it an ultimately ended up buying it that night. The Jeep needed rotors and Adams fixed it without hesitation. I brought the Jeep home and drove it the next day and the headlight was out and would work sporadically. I called Caroline and told her what was going on, they looked at it and put a new bulb in for me. I am super happy with my experience there and Caroline was super nice an not pushy at all for me to get a car. I am a Jeep girl from now on and when it comes time to get another one they will be the only place I will go. Nice and locally owned.
My experience with the Adams Dealership and Service Department was great today, when my Jeep finally needed its 5000 mile servicing. But my experiencES with this Dealership have been superior again and again! When we moved to this area, I brought my 2012 Jeep Wrangler to them for servicing; in January of this year, I purchased a brand new 1941 Commemorative Model Jeep Wrangler Sahara-4 door! So, I have had multiple and varied experiences here at Adams, and I continue to be more than pleased.
This is the 3rd vehicle my family has purchased from Adams and I'll keep going back because I know they will take great care of me, operate with complete transparency, and make deals happen that don't always benefit them. The entire team does what it takes to make the customer drive away happy! Beth Ciancaglini is a very experienced and knowledgeable sales rep. Customer for life!
She explained the process of buying and financing in very simple and understanding way. I got the invoice for the car and took it to my bank. It was a long story. The bank asked me to go to the dealership and give them a call from the dealership; and I was not get worried because they approved my loan application. When I went back to buy the car from dealership the bank was ready with the funds. Nicole, get me approved at the dealership at very good rate, rate comparable to what my bank wanted to give me the car loan for.
Smooth as silk. I was welcomed and the tone always got better. From Trish to Beth to financing, everyone was professional and was only there to satisfied my needs...which became OUR needs because my wife ended up purchasing a previously owned vehicle which she hadn't planned on getting. We shall recommend our family and friends to your dealership. Spread the love!
I went to this dealership to buy a used car. This dealership was up on its game that day. One of the sales managers immediately assigned me a sales agent, Nicole. Nicole was very helpful and professional throughout the sale- purchase process.
Marilyn M. Sanders
And yes...I would [and DO] recommend the Adams Folks to any and everyone who might be interested!
I purchased the car, but didn’t have a second driver to who could help me drive my new car home. The dealership took care of that too that. I am very pleased. I think the dealership went over and beyond to help get me with ease through what was could have been a very stressful process.I recommend this dealership to anyone.
Sincerely,
Adams Chrysler Dodge Jeep Ram is a US Car Dealer based in Annapolis, Maryland. Adams Chrysler Dodge Jeep Ram is located at 1797 West St, Annapolis, MD 21401, USA.
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