Our room smelled like smoke although it was a no smoking room. The whole hallway smelled that way. The evening shift front desk person was helpful, but the person during the day did not offer to assist when I had 2 babies and a cart full of luggage. He didn't even bother to hold the door open. Otherwise, the room was fine and fridge/kitchen was clean. The reservation stated that they offered free breakfast, but it was just coffee, granola bars and a few packaged muffins.
This hotel was terrible. And I'd like to say that the frame of reference is not the four seasons. My family has stayed in these kinds of extended stay limited service hotels before and had a really great time. The staff here are incompetent. From having empty but not cleaned rooms on arrival, to trying to deny that our reservation for a room with two beds was valid since "all of our rooms are they same and only have two beds" (we're currently staying in a room with two queen beds at that same hotel, apparently they just didn't want to deal with us) and then the second day we came and our keys didn't work because they had checked us out of our room. That was the one day I was greatful that they were not very efficient, since all of our stuff was still in the room. If you can, go to the extended stay down the road. If they don't have rooms, just sleep in the car.
Apparently the state of Maryland uses this place to house 'people in different circumstances' our driver at our new hotel told us. (Read: people who apply for housing assistance/just getting out of jail etc) My sister was awakened by people partying in the hallway and somehow accessing the empty room she had reserved for us next door to party. There was a very strong smell of MJ and booze in the hallway. She complained to the front desk, they offered 0 help, she then confronted the man and he argued that the hotel staff gave him the key so they could 'party' so it was his room. The place was filthy, the entire thing smelled of smoke, and the staff is unprofessional. Probably why it's $70 cheaper than everything else in the area. My sister left in the middle of the night, refused payment to the front desk staff, and got a full credit from expedia. Her only regret is she didn't call the police.
It was clean, the people were very friendly, and the location was pretty good, but beyond that I have very little good to say about this motel. You have to ask if you want anything in your room. There is no cups, coffee maker, spoons, napkins, etc. Also, there is not an ice bucket or an icemaker on the premises! Almost unreal…
We evacuated here from Hurricane Irma with our dog and three cats and it was convenient at best. Our first room had no air conditioning so we were moved. The new room had pee in the toilet that stunk up the room and a crusty bowl of oatmeal in a drawer. The room smelled terrible and our bathroom sink didn't have water. The side entrance doors outside didn't work half the time and I saw one night representative that was astonishingly rude on the phone. I will say it was nice to be able to have 4 animals with no fuss, and I had one representative (Alycia) that was extremely helpful.
Extended Stay America Hotel Annapolis Admiral Cochrane Drive is a US Lodging based in Annapolis, Maryland. Extended Stay America Hotel Annapolis Admiral Cochrane Drive is located at 120 Admiral Cochrane Dr, Annapolis, MD 21401, USA.
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