Oh my, my whole room is basically Pottery Barn furniture.
Customer service is abysmal at this store. Manager (young guy) is reasonable, helpful and personable but all other female employees I have encountered are snobby, confrontational and seem to spend more time sniping amongst themselves than helping what few customers are in the store. Not sure why these employees seem to be so impressed by themselves; their social skills are severely lacking and let's face it, it's not Saks Fifth Avenue--it's a Pottery Barn in a suburban mall for heaven's sake. They don't possess enough common sense to realize that making rude comments to and about other customers is not attractive. I have been treated with more respect and consideration at much more exclusive retail stores. Perhaps that explains the fact that these so-called salespeople are working at Pottery Barn, rather than a higher-end retail location. Love the merchandise, detest the attitude of the female sales clerks.
Wow! From the moment I walked in I knew this store was special! Several people asked if I needed help and when I responded no they let me be. The general manager went out of his way to help me when I needed it! He went above and beyond! ! The store has beautiful things and is very organized and clean! I'll be back for sure!
PB in Annapolis has excellent customer service and beautiful, well made, and classic style! watch for great sales
Not sure what the others are talking about. I shop here regularly and the staff is just terrific. Always helpful, even when I take forever deciding on a purchase. Love our Pottery Barn!
Pottery Barn is a US Furniture Store based in Annapolis, Maryland. Pottery Barn is located at 2370 Annapolis Mall Rd #1750, Annapolis, MD 21401, USA.
Please contact with Pottery Barn using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pottery Barn opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Annapolis