6
1040 Annapolis Mall Rd, Annapolis, MD 21401, USA
Annapolis, Maryland 21401
+1 443-926-5295

I have taken my car here for years, and I have been so pleased! The employees are competent and courteous. I will continue to take my car here.

Went here for an oil change long time ago. Drop of my car, went to the mall while waiting. Less than expected, received a call, oil changed done. When I went back I was already in doubt, too quick. Yes, they did not perform the oil change...Beware of this scheme. Be there while work is perform....

Called to set up an appointment and guy that answered the phone stated he was with a customer and that I could call back and then hung up. He didn't bother to ask me to hold or get my information and offer to call me back. He was just flat out rude. And on another note, if you knew you couldn't help or was busy with someone else, why even bother to answer the phone only to STILL not be able to help. Terrible customer service.

I live in Pittsburgh and I needed an alignment before heading home. It was after 5:00pm on a Friday evening and they graciously added me to the schedule! I waited less than 30 minutes! Every service and charge was clearly explained to me. I was also offered a coupon! Ash, Penny and particularly B.J. were wonderful to deal with. They were courteous, professional and friendly. Those are qualities rarely found in people these days. I will absolutely return, should I be in the area and need automotive care!

Arrived with tires that were bought yesterday at another Sears, but found that since replacement, wheels now shimmy at higher speeds , suggesting incorrect wheel balance. After waiting for 2 hours, asked how much longer it would be. Answered 3 hours. Ridiculous wait for something they should have gotten right in first place. Manager basically told me "tough luck.". I advise avoiding Sears for all auto work. Long waits, disengaged management. Poor customer experience....

Revised:. After more complaining, they started working on the car....

Show Map

Sears Auto Center — Car Repair in Annapolis

We are glad to greet you!

Sears Auto Center

Car Repair at 1040 Annapolis Mall Rd, Annapolis, MD 21401, USA. Here you will find detailed information about Sears Auto Center: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Closed
  • Tuesday
    8:00 AM – 8:00 PM
  • Wednesday
    8:00 AM – 8:00 PM
  • Thursday
    8:00 AM – 8:00 PM
  • Friday
    8:00 AM – 8:00 PM
  • Saturday
    8:00 AM – 8:00 PM
  • Sunday
    10:00 AM – 5:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Maryland
Address:
1040 Annapolis Mall Rd, Annapolis, MD 21401, USA.
City:
Annapolis
Postcode:
21401

About Sears Auto Center

Sears Auto Center is a US Car Repair based in Annapolis, Maryland. Sears Auto Center is located at 1040 Annapolis Mall Rd, Annapolis, MD 21401, USA.


Please contact with Sears Auto Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sears Auto Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Sears Auto Center

  • Claire
    Added 2014.11.30
    I have taken my car here for years, and I have been so pleased! The employees are competent and courteous. I will continue to take my car here.
  • Jordan
    Added 2014.09.25
    Went here for an oil change long time ago. Drop of my car, went to the mall while waiting. Less than expected, received a call, oil changed done. When I went back I was already in doubt, too quick. Yes, they did not perform the oil change...Beware of this scheme. Be there while work is perform....
  • Rachel
    Added 2014.06.22
    Called to set up an appointment and guy that answered the phone stated he was with a customer and that I could call back and then hung up. He didn't bother to ask me to hold or get my information and offer to call me back. He was just flat out rude. And on another note, if you knew you couldn't help or was busy with someone else, why even bother to answer the phone only to STILL not be able to help. Terrible customer service.
  • Alexa
    Added 2014.04.20
    I live in Pittsburgh and I needed an alignment before heading home. It was after 5:00pm on a Friday evening and they graciously added me to the schedule! I waited less than 30 minutes! Every service and charge was clearly explained to me. I was also offered a coupon! Ash, Penny and particularly B.J. were wonderful to deal with. They were courteous, professional and friendly. Those are qualities rarely found in people these days. I will absolutely return, should I be in the area and need automotive care!
  • Jackson
    Added 2014.03.19
    Arrived with tires that were bought yesterday at another Sears, but found that since replacement, wheels now shimmy at higher speeds , suggesting incorrect wheel balance. After waiting for 2 hours, asked how much longer it would be. Answered 3 hours. Ridiculous wait for something they should have gotten right in first place. Manager basically told me "tough luck.". I advise avoiding Sears for all auto work. Long waits, disengaged management. Poor customer experience....
  • Connor
    Added 2013.12.06
    Revised:. After more complaining, they started working on the car....
Leave your own review about Sears Auto Center:
Add a review

Find Car Repair in Annapolis

Cape Auto Inc
Car Repair in Maryland
6 reviews
804 E College Pkwy, Annapolis, MD 21409, USA.
Chaney Tire Auto Service
Car Repair in Maryland
6 reviews
40 Hudson St #101, Annapolis, MD 21401, USA.
Gott Auto Body Ltd
Car Repair in Maryland
6 reviews
1993 Moreland Pkwy #12, Annapolis, MD 21401, USA.
Uni Tech Collision Repair
Car Repair in Maryland
6 reviews
1994 Moreland Pkwy # 2A, Annapolis, MD 21401, USA.
Annapolis Tire Auto
Car Repair in Maryland
5 reviews
1210 Forest Dr, Annapolis, MD 21403, USA.
Ed Coby S Auto Services Inc
Car Repair in Maryland
5 reviews
40 Hudson St # 116, Annapolis, MD 21401, USA.