The food at Panera is always delicious I enjoy coming here however most of the employees are rude but there are some employees who actually care about customer service. Good place to eat but can get very busy
I understand it helps with employee engagement and hiring but it's not helpful to the customers who employ them. Just saying...
Panera has always been a good experience. Today was very disappointing. I will not come back for a long time,,if at all.
This was at 3:00 pm on a Tuesday and I would hate to be there when it is busy
Good location and decent service. Wish food handlers wore hair nets and spoke English majority of the time. It amazes me how the English language is no longer necessary in the workplace. Those of us who are not bilingual are really at a disadvantage!
My bagel was off cut so a piece of top was sliced which sounds silly, but it's awkward. There is only one slicer so my cinnamon crunch bagel tastes like garlic. I asked for toasted and it was not. The woman who waited on me was very rude. I wished her a really nice day, because I figured she needed the boost.
The ladies restroom was dirty, really dirty.
The bacon on the sandwich was half cooked and very to very little beans was in the black bean soup.
The food and prices are good but the service is not. The girl who took our order looked liked she hated being there. She only spoke when necessary.
I love Panera Bread and love to eat at them but the experience today was terrible. My husband said we will never eat at this location again. The cashier left the counter and just walked away without saying anything while there was several people in line including my husband and my self. Another cashier finally noticed that nobody was at the register and came over. We waited a good 10 minutes in line after the cashier walked away.
Panera Bread is a US Bakery based in Annapolis, Maryland. Panera Bread is located at 2341 Forest Dr, Annapolis, MD 21401, USA.
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