Best experience ever! This was my first time there and everyone was great. When me and my bull terrier Tron walked in the door we automatically felt welcome. I will be making standing appointments. Kudos to the employees!
Love this place, love the staff, love that I can wash my huge dog in someone else's tub and leave the mess behind!! Thanks guys!
Good place to quickly get my dogs nails trimmed. It does smell like wet dog in there but the staff is friendly and fast.
Best place around to wash your dog...ir have him washed. I live the self serve. Loads of shampoos and cleaners to use. They are super helpful and knowledgable
I am very disappointed as someone who previously gave this place 5 stars. I had a situation where after my puppy being groomed I ended up with a $300 vet bill. They cleaned his ears and ear plucked them and the next thing I know my puppy screams if I touch his ear and was walking holding his head funny and trying to shake something out of his ear. I was horrified when the vet showed me his ear during the emergency appointment. I called Bark and Bean and all the girl said to me was well we can put a note in his chart not to clean his ears again.... I asked for the manager or owner to call me and I have yet to get a call which says to me they don't care about the pain and suffering of my puppy or about my concerns as a loyal customer. That is a bad move on their part because I live in a dog community and many of my neighbors go there, they all know and love my dogs, I used to work where I live so they also respect me as a person of integrity. If they would prefer to see me in small claims court and lose customers rather than speak with me we can definitely take that route. I called very kindly and I accusing even though I know his ear was not like that when I brought him in and if they noticed something wrong it should have been brought to my attention. I'm extremely disappointed and very upset that my puppy had to suffer! I wish I could post the picture here.... his ear canal was raw and bloody... very painful for my 5 lb baby Maltese! How you react when things are not perfect shows your true integrity!
Bark N Bean is a US Pet Store based in Annapolis, Maryland. Bark N Bean is located at 130 Hillsmere Dr, Annapolis, MD 21401, USA.
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