I have been meaning to write a review for some time now as I have had many jobs done by In Home Stone. Every aspect of the work that is done has been PERFECT. The staff is the best!!! There are so many products to choose from and thankfully the folks there help in any and every way possible to insure your complete satisfaction. I can and will highly recommend In Home Stone to anyone who are looking to do any home or business renovations. They are THE BEST!
The install of countertops is really bad. I tell all my clients to look anywhere, but In Home Stone.
I am a contractor. Worked with In Home Stone twice.
Wonderful experience until I went to return one full box of tiles. They charged a 30% Non negotiable restocking fee, which was a first.
I was so lucky to use In Home Stone for my new house. Charlie Koppell provided excellent advise and much patience. I have stunning marble throughout my home. Building a house from the ground up was stressful. Charlie made the kitchen and bath decisions so much easier. What a wonderful company!
Not the employees fault for a bad review, Blame it on management
Never again
But I gave them 3 stars!!! Only because I want people to see this. If 1 star was given,,,it wouldn't even be seen
I cannot praise them enough for their helpful and above the call customer service. Jennifer was wonderful. My small tiling project cam up 2 tiles short-not once but twice. Rather than make me buy a whole new box of tiles, each time Jennifer convinced the vendor to send TWICE one more tile for free. It saved the day and she could not have been kinder in the face of my distress. One would have thought I had titled a whole house with them not just one small hallway for the service they gave. GO THERE!
1 young lady that works there ( used to work for Atlas). Was very helpful. She should goe back to Atlas,, and get paid more.
Very few people in the store know anything! Store manager is never there,and when she is, doesn't know anything.
In Home Stone is a US Cemetery based in Annapolis, Maryland. In Home Stone is located at 1800 Virginia St, Annapolis, MD 21401, USA.
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